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If you’re experiencing issues with your academic progress, or with your experience at ºìõ¹åÉçÇø, you can get advice and assistance from an  from SSA Advocacy Service (SAS) which is a confidential, independent service.

SSA Advocacy Service (SAS) can:

  • support you with issues related to university policies, procedures, or academic matters
  • help you resolve concerns with your lecturers, tutors, or faculty
  • explain your options and guide you through complaint or grievance processes
  • assist with academic progress concerns, including Show Cause responses
  • provide advice and support during misconduct or disciplinary matters
  • review draft emails or letters and help you prepare for meetings or hearings
  • advocate on your behalf in official university settings
  • refer you to other ºìõ¹åÉçÇø or external support services if needed.
     

SAS is an independent, confidential service staffed by advocates who work with you to understand your situation and explore realistic outcomes. We can help you and assist you in managing ºìõ¹åÉçÇø correspondence.

Show Cause submissions

If your academic performance falls below the university’s minimum standard, you may receive a Show Cause notice. In this instance, you’ll be required to submit a formal submission to the university detailing why your progress has been unsatisfactory and outline the steps you’ll take to improve and pass your units.

If you’re unable to meet the university’s standards with your submission, your enrolment may be cancelled. SSA Advocacy Service (SAS) officers can assist you with Show Cause submissions. For further assistance, reach out to an independent SSA Advocacy Service (SAS) officer, . 

Academic progress reviews

To keep track of your performance, ºìõ¹åÉçÇø conducts academic progress reviews of your results multi times a year. These reviews let us know if you need any help with your studies. Find out what you need to do if you’re classes as ‘at risk’ or asked to ‘show cause’. 

Learn more

Need assistance?

Advocacy services are offered via email, telephone, video call and in-person. We prioritise urgent cases with sensitive deadlines. If you require urgent assistance, please call +61 3 9214 3508 or email advocacy@swinburne.edu.au directly to request an appointment with our advocacy officers.